Adding new policies to your account
You can add a new policy to your existing account at the “My Policies”
page. Select the “Add New Policy” button. This will open a dialogue box asking you to:
- Select Policy Type - from a dropdown selection and upload any pertinent
documents.
- Enter Policy Details - including Policy Number, Insurer, Coverage Types,
Policy Notes, Policy Agency, Effective Dates and Limits. Once completed, select “Submit & Close” and the newly added policy
will be sent to your Agent or Broker for approval.
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Adding new requirement templates
To create a new template, navigate to the “Templates” page, select the “Add New Template” button. This will open a new dialogue box with 4 simple steps. Template Details - Name your Template. Select Coverages - From the dropdown selections, choose ...
Managing your client’s account
Agents and brokers can manage their client’s Certificial account, and they can do it while still logged into their own account! Some clients prefer their agent or broker manage all aspects of insurance - updating or adding new policies, responding to ...
Sharing your Clients' Policies
An Agent can share their clients' policies by selecting the <Manage Shares> button on the Clients Page. Select the desired client whose policies you wish to share. Select the <Share Policies> button and a new window with 5 simple steps. 1. Select ...
Approving Policies
Client policies must be approved by the agent on Certificial. When a new policy is first entered into the system it will appear on your Pending Approvals page as "Unverified". It will appear on your client’s page as "In Review". You will receive ...
Registering with an "Existing Company" or a "New Company"
You can search if your agency or company has already registered with Certificial. At the bottom of the registration page you will be asked to enter your agency or company name. If you enter at least 3 letters in the search box - the application ...